Support for orders, recurring deliveries, and payment methods.
Yes, HSA/FSA funds can be used on Elm products through our partner, Truemed. If you have any questions about the reimbursement process, please contact Truemed support at [email protected] with your order number.
If your order hasn’t shipped yet, we’re happy to help. Email [email protected] right away, and we’ll do our best to catch it before it goes out. Please Note: Changes must be made at least 48 hours before scheduled shipment.
You can skip an order, pause your subscription, or change your delivery frequency anytime from your account under Manage Subscription. Or email us at [email protected] and we’ll take care of it for you. Please note: changes must be made at
You can cancel your subscription at any time by logging into your account and selecting Manage Subscription. Or email us at [email protected] and our team will handle it for you. Please note: changes must be made at least 48 hours before y
Yes! Every subscription order ships free, with no minimum purchase required. It’s one of the many perks of subscribing, convenient deliveries and free shipping every time.